Copper Rose Ltd Privacy Policy

This policy contains information regarding the data privacy and rights of visitors to www.copperroseltd.co.uk and data subjects of Copper Rose Limited and how Copper Rose Limited complies with the Data Protection Act (DPA) 1998 and the new General Data Protection Regulation (GDPR) which comes into effect from 25th May 2018.  Additional information explaining the use of cookies and analytic software and how areas of www.copperroseltd.co.uk may affect privacy is included.

Data Collection

In line with business operations, Copper Rose Limited may collect the following contact details:

  • Names
  • Addresses
  • Telephone numbers
  • Email addresses

Copper Rose Limited collects any additional information received by email, letter, telephone, through www.copperroseltd.co.uk or by any other means of correspondence.  Copper Rose Limited can store personal data obtained from social media interactions outside of social media platforms if correspondence regarding products and services is received.

Copper Rose Limited does not actively source personal data externally or from third parties.

Data Protection and Retention

Security measures are in place to protect all personal data retained by Copper Rose Limited and access to personal data is restricted to employees of, and authority figures within Copper Rose Limited.  Copper Rose Limited does not share any personal data with unrelated third parties.  There is also a Firewall (security software) in place to protect internal information from the internet.

Copper Rose Limited retains personal data for no longer than it is necessary for the purpose(s) for which it was originally collected or provided.  Copper Rose Limited can review personal data at any time to determine whether it is still needed which can result in the destruction of personal data upon review.

Please be aware that companies can retain personal data for longer if kept for public interest archiving or statistical purposes.

Data Storage Outside of the EU

While most data is stored within the European Union (EU), the Copper Rose Limited Customer Relationship Management system is hosted in the United States (US) and is covered by the EU-US Privacy Shield Framework.  Copper Rose Limited complies with the EU-US Privacy Shield Framework as set by the United States Department of Commerce regarding the processing of personal data that Copper Rose Limited transfers from the EU to the US.

In compliance with the Privacy Shield Principles, Copper Rose Limited commits to the following:

  • To resolve complaints regarding the processing of personal data.
  • To cooperate with the panel established by the EU Data Protection Authorities (DPAs) and to comply with advice given by the panel regarding personal data transferred from the EU.
  • To remain responsible and liable for the processing of personal data received under the Privacy Shield and subsequently transferred to a third party acting as an agent on behalf of Copper Rose Limited.

The Privacy Shield Principles shall govern if there is any conflict between the terms of the Privacy Shield Principles and this policy.

Rights

Under the new GDPR, data subjects have the right to be informed of how Copper Rose Limited uses their personal data; the right to access the personal data that is being processed by Copper Rose Limited; the right to rectify their personal data if it is inaccurate; the right to request the deletion of their personal data; the right to put an end to the processing of their personal data in certain circumstances; the right to acquire and reuse their personal data in certain circumstances; the right to object to Copper Rose Limited processing their personal data; the right to withdraw consent to process their personal data, and the right to make a complaint to the Information Commissioner’s Office if they believe their personal data has not been processed in compliance with data protection law.

Please contact Copper Rose Limited to discuss practise of rights.  Contact details can be found at www.copperroseltd.co.uk/contact-us.

Google Analytics

When www.copperroseltd.co.uk is visited, a third-party service called Google Analytics is used to collect standard internet log information and details of visitor behaviour patterns.  This is to discover factors such as the number of visitors to various parts of the site.  This information is processed in a way that does not identify anyone; Copper Rose Limited does not make, and does not allow Google to make, any attempt to find out the identities of those visiting www.copperroseltd.co.uk.

Cookies

Cookies are small data files that are placed on a computer or other device (such as smart phone or tablet) as a website is browsed.  Like most websites, www.copperroseltd.co.uk uses cookies to collect information such as browsing behaviour – to ‘remember’ when a computer or device accesses websites and the pages that are viewed.

Copper Rose Limited do not use cookies to collect or record any personal data such as names, addresses or other contact details.  Copper Rose Limited uses cookies for technical purposes essential to effective operation of www.copperroseltd.co.uk, particularly in relation to site navigation.

To disable cookies, website browser settings must be changed to reject cookies.  Please note that in a few cases some website features may not function if cookies are removed from the browser.

General

Copper Rose Limited processes personal data with legitimate interest and for reasons compatible with why the data was originally collected or provided.

Copper Rose Limited uses personal data to provide products and services.  Copper Rose Limited may contact data subjects regarding products and services and in response to enquiries.  Copper Rose Limited does not contact data subjects with unrelated marketing information.

Copper Rose Limited may be required to process personal data for investigating, detecting and reporting crime; to demonstrate compliance and to actively comply with industry standards and any laws and acts that may apply.

Www.copperroseltd.co.uk may contain links to external websites however Copper Rose Limited is not responsible for the privacy practices of such other sites and encourages visitors to read their data privacy policies.

Copper Rose Limited may occasionally update this policy therefore data subjects and visitors to levelcontracts.co.uk may want to check this page from time to time to ensure happiness with any changes.